iTop Telegram & Signal Chatbots

Stay connected, stay productive

Telegram Bot iTop Extension

This extension not only leverages the rich functionality of the Telegram API but also flawlessly integrates with your iTop system, offering you a more streamlined, efficient way to manage your tasks and interact with your system. Here's a glimpse of what our Telegram Chatbot extension brings to your iTop experience:

• Command-Based User Interaction: With this extension, your interactions with iTop become as simple as sending a command on Telegram. The chatbot is equipped to understand and respond to a variety of commands, making it easier for you to manage your tasks.
• User Registration and Authentication: New users can register and authenticate through Telegram. This process is then followed by an approval from the iTop system administrator, ensuring the integrity and security of your system.
• Ticket Creation and Management: Users can create a request of any type, filling out custom request fields right from their Telegram chat. You can view a list of your own requests, get detailed information and updates on each ticket. The ease of access and use enhances user experience and reduces response time.
• Instant Notifications: Stay updated with every progress on your request. The bot sends notifications about ticket processing, changes in priority and follows the notification workflows. Now, you don’t have to constantly check your iTop system for updates - you get all the information you need on your Telegram.
• Attachment Support: Our chatbot also supports attachments in both directions. You can send and receive attachments of any type, making it even easier to share necessary documents or files.