In an ever-evolving technological landscape, optimizing IT service management becomes a crucial undertaking for organizations seeking operational excellence. Darnytsia Pharmaceutical Company, top Ukrainian pharmaceutical company, recognized the need to streamline its IT processes and enhance IT service delivery. To address these challenges, Darnytsia partnered with Treran Systems, solutions provider, to implement Combodo iTop ITSM solution.
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In an ever-evolving technological landscape, optimizing IT service management becomes a crucial undertaking for organizations seeking operational excellence. Darnytsia Pharmaceutical Company, top Ukrainian pharmaceutical company, recognized the need to streamline its IT processes and enhance IT service delivery. To address these challenges, Darnytsia partnered with Treran Systems, solutions provider, to implement Combodo iTop ITSM solution.
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Perutninta Ptuj, international group of companies in food producing sector, recognized the imperative need to streamline SAP Access Management processes. While utilizing the power of iTOP IT Service Management (ITSM) supported by Treran Systems it was decided to utilize its capabilities for the Access Request Management workflows. This case study reflects Perutnina's strategic solution, implementation timeline, and the process management capabilities provided by iTop ITSM.
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MHP, a prominent player in the agro-industrial sector, embarked on a transformative digital journey with the integration of iTop IT Service Management (ITSM) supported by Treran Systems. The primary goal was to streamline existing company processes and centralize information management within a unified Configuration Management Database (CMDB), while also harnessing customizable workflow management capabilities. This case study explores MHP's strategic decision-making process, its digital transformation timeline, and the pivotal role played by iTop ITSM.
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