All-in-one Helpdesk platform
- single pattern for managing the technical and human environments
- special simplified solution for generating requests by end users
- built-in problem management
- knowledge base with search solution
One of the best solutions to manage multiple customers, contracts and SLAs within signle platform is iTop hub. Built as open source software with the possibility of wide customization it was designed by an experienced IT team.
iTop could help to analyze the impact of the incidents, changes with additional control over the implementation process. You can plan and construct a direct process to control the financial influence of each improvement. This product is the “must have” for service centers, which represents the all-in-one solution out of the box.
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